Landlord Insurance Brokers
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What Is Landlord Insurance and Who Needs It?
Landlord insurance is a package policy built for rental property investors, covering the building and any contents you provide, damage caused by tenants, lost rental income, and legal liability. It is a genuinely different product to home insurance, and most insurers won’t cover an investment property under a standard home policy at all, since rental income loss and tenant-caused damage sit outside what home insurance is designed for.
Coverscope works with residential property investors, first-time landlords, owners of multiple properties, strata unit owners and SMSF trustees holding rental property across Australia. Strata-titled and free-standing properties carry genuinely different risk profiles and often need different cover, and a policy built around a generic template rarely reflects which one a property actually is.
What Does Landlord Insurance Cover?
- Building Insurance: the physical structure against fire, storm and accidental damage, not available for strata-titled properties since the building itself is covered by strata insurance.
- Contents Insurance: landlord-owned items such as carpets, blinds and appliances provided for tenant use.
- Tenant Damage: accidental, malicious or deliberate damage caused by a tenant, though theft by a tenant specifically usually needs a separate optional extension.
- Loss of Rent: lost rental income while the property is uninhabitable due to insured damage.
- Rent Default (optional): lost rent if a tenant stops paying, absconds or is evicted, generally requiring a valid written lease and a collected bond.
- Public and Legal Liability: legal costs and compensation if someone is injured or their property is damaged in connection with the rental property.
- Death, Assault or Forensic Cleanup: specialist cleaning and biohazard removal costs following a death or violent incident at the property, a genuine and commonly included benefit rather than a fringe extra.
- Cyber Crime and Scam Cover (offered by some insurers): loss of rental funds from impersonation scams or phishing, and defence costs for a data breach involving tenant information, not yet a standard inclusion across the market.
Who Needs Landlord Insurance?
Whether a landlord needs building cover, contents-only cover, or both depends heavily on whether the property is strata-titled. For a strata unit, the body corporate’s strata insurance already covers the building and common property, so the landlord typically only needs contents, liability and rent-related cover. For a free-standing house, the landlord generally needs both building and contents cover, since nothing else insures the structure.
- Residential property investors leasing out houses, units or townhouses
- Strata unit owners renting out an apartment, villa or townhouse
- Owners of multiple investment properties needing scalable cover
- First-time landlords insuring a rental property for the first time
- SMSF trustees holding residential investment property
- Landlords letting property short-term through a holiday rental platform
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Do I Need Landlord Insurance If My Property Has Strata Insurance?
Usually yes, but a different type of cover. Strata insurance covers the building structure, common property and public liability for shared areas, and often includes a loss-of-rent benefit if major damage to the building itself makes a unit uninhabitable. It doesn’t cover a landlord’s own contents inside the unit, tenant-caused damage, or a tenant simply defaulting on rent. A strata unit owner typically still needs contents, tenant damage and rent-related cover of their own, since strata insurance responds to building damage, not to what happens inside the unit or with the tenancy itself.
Does Landlord Insurance Cover Flood Damage?
It genuinely depends on the insurer, more than most people expect. Some landlord policies include flood as a standard named event alongside storm and rainwater damage, generally subject to a short waiting period on a brand new policy. Others exclude flood entirely as standard. If flood cover matters for your property, tell your broker directly so it can be confirmed or added rather than assumed either way.
Does Landlord Insurance Cover Airbnb or Short-Term Rentals?
Not automatically. Standard landlord cover is built around a long-term tenancy with a written lease, and short-term or holiday letting through a platform is generally treated differently, often with rent default cover unavailable and some benefits calculated over a shorter period. Insurers need to be told the property is let short-term, since failing to disclose this can affect a claim.
What Happens If My Rental Property Is Vacant Between Tenants?
Cover generally continues for a limited period, commonly somewhere between 60 and 100 days depending on the insurer, before conditions change. What happens beyond that point genuinely varies: some insurers apply a higher excess to a claim while cover otherwise continues broadly, others narrow cover down to a short list of specific events only, such as earthquake, lightning or impact, until the insurer is told and agrees to extend cover. Telling the insurer about an extended vacancy in advance is usually what keeps cover in place on the original terms either way.
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Find The Right Cover
Complete the form to request a QUOTE. Call us at 1300 900 207 for an immediate response.
Landlord Insurance Cover Types Explained
Building Insurance
Covers the physical structure, fixtures and permanent improvements against fire, storm, impact and accidental damage. Not available for a strata-titled property, since the body corporate’s own strata insurance covers the building and common property instead. For a free-standing rental property, building cover is usually the largest component of the policy.
Contents Insurance
Covers items the landlord provides for tenant use, such as carpets, blinds, curtains and appliances, while they’re at the property. For a strata unit owner, this can also extend to internal paintwork, wallpaper and fixtures within the unit that the body corporate isn’t required to insure. A tenant’s own belongings are never covered under a landlord’s contents policy.
Tenant Damage and Theft
Covers accidental, malicious or deliberate damage caused by a tenant or their visitors. General theft by an unknown third party is typically included as standard, but theft committed by the tenant themselves is commonly excluded from base cover and needs a specific optional extension added.
Loss of Rent
Covers lost rental income while the property is uninhabitable or unable to be re-let due to damage from an insured event, generally for a defined period after the damage occurs, and only while the property genuinely can’t be lived in. This is different to rent default cover, which responds to a tenant simply not paying rather than physical damage to the property.
Rent Default by Tenant
Covers lost rent if a tenant stops paying, abandons the property, or is legally evicted. This cover generally requires a valid written lease agreement compliant with the relevant state’s residential tenancies legislation, and a bond collected upfront, commonly equivalent to at least four weeks’ rent. It’s usually unavailable for short-term or holiday letting arrangements, and won’t respond if rent was already in arrears when the cover was taken out.
Public and Legal Liability
Covers legal costs and compensation if a tenant, visitor or member of the public is injured, or their property is damaged, in connection with the landlord’s ownership of the rental property. Liability limits commonly range from around $20 million to $30 million depending on the insurer.
Short-Term Rental and Holiday Letting Cover
Letting a property through a holiday rental platform is generally treated as a different risk to a standard tenancy, and needs to be disclosed to the insurer. Depending on the policy, short-term letting cover can come with narrower loss of rent calculations, no rent default option at all, and different requirements around collecting a security bond or deposit from paying guests rather than a tenant.
Pet Damage by Tenant
Covers damage caused by a tenant’s pet, generally subject to conditions such as regular property inspections, the pet being listed and approved under the lease, and a pet bond or equivalent security being collected and used to offset the claim first. This typically doesn’t extend to a short-term paying guest’s pet.
Death, Assault or Forensic Cleanup
Covers the specialist cleaning and biohazard removal costs following a death, physical assault or similar incident at the rental property, including cleanup after a police or forensic investigation. This is a genuinely common landlord insurance benefit rather than a rare extra, several major insurers include it as a standard feature.
Cyber Crime and Scam Cover
A small number of landlord policies now include cover for rental funds lost to an impersonation scam or phishing attack, along with defence costs if tenant information is exposed in a data breach. This isn’t yet a common inclusion across the market, so it’s worth checking specifically rather than assumed.
What Usually Isn't Covered?
Exclusions, excess amounts and limits of liability vary between insurers, so always check the current Product Disclosure Statement (PDS) and Target Market Determination (TMD) before relying on a policy summary. Common exclusions include:
- The cost of rectifying faulty or defective workmanship, materials or design
- Wear and tear, gradual deterioration, corrosion or fading
- Damage from vermin, pests or insects, unless it directly causes a separately covered event such as fire
- Damage to pool or spa surrounds caused by wind, rainwater or hail specifically
- Damage to retaining walls caused by storm or flood
- Earth movement or subsidence, generally covered only within a short window (commonly around 72 hours) of a triggering event such as a storm or explosion
- Theft by a tenant, unless a specific optional extension has been added
- Subletting arrangements, where a tenant re-lets to a third party without the landlord’s cover being extended to that arrangement
- Short-term or holiday letting that hasn’t been disclosed to the insurer
- Rent that was already in arrears before the policy or rent default cover began
- Cover can be reduced or narrowed to specific named events only, or a higher excess can apply, if the property is left unoccupied for an extended period, commonly somewhere between 60 and 100 consecutive days depending on the insurer, so check the specific policy wording if the property will sit vacant for a stretch
FAQ
Do I need landlord insurance if my rental property has strata insurance?
Usually yes, but a different type. Strata insurance covers the building and common property, and often includes a loss-of-rent benefit if major building damage makes a unit uninhabitable, but it doesn’t cover your own contents inside the unit, tenant-caused damage, or a tenant simply defaulting on rent. Strata unit owners typically still need contents, tenant damage and rent-related cover of their own.
Does landlord insurance cover flood damage?
It depends on the insurer. Some landlord policies include flood as standard alongside storm and rainwater cover, subject to a short waiting period on a new policy. Others exclude flood entirely. Let your broker know directly if flood cover matters for your property, so it can be confirmed or added to your policy rather than assumed.
Does landlord insurance cover Airbnb or short-term rentals?
Not automatically, and standard policies are generally built around a long-term tenancy with a written lease. Short-term or holiday letting needs to be disclosed to the insurer, and often comes with narrower cover, such as no rent default option and a different loss of rent calculation.
What happens if my rental property is vacant between tenants?
Cover generally continues for a limited period, commonly between 60 and 100 days depending on the insurer, before conditions change. Some insurers apply a higher excess from that point while cover otherwise continues, others narrow cover down to a short list of specific events only until they’re told and agree to extend it. Telling the insurer in advance about an extended vacancy is usually what keeps the original terms in place either way.
Can I claim if my tenant stops paying rent?
Only under optional rent default cover, and generally only if there’s a valid written lease in place and a bond was collected upfront, commonly at least four weeks’ rent. This cover typically won’t respond if the rent was already in arrears before it started, and it isn’t usually available for short-term letting.
I own a whole block of units, not a single strata lot, what cover do I need?
Landlord insurance is generally built for a single rental property, whether that’s a strata unit, townhouse or house. If you own an entire non-strata block of units as one asset, that’s typically a different product, block of units insurance, built around insuring the whole building rather than one lot within it.
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PO Box 7005, Mount Crosby QLD 4306
Our team continues to work remotely but you are welcome to arrange an appointment with one of our consultants.
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